Feature: Dark Matter Coffee – Chicago, IL

“I decided pretty early on that if I was going to make it, I’d need to travel to the source to see and understand all the work that goes into making one cup of espresso.” – Jesse Diaz, founder @DarkMatterCoffee

TIA-article-DarkMatter

(Published for Camel.com, Taste It All Project, August 2013)

Management Training: Learning how to prioritize

Management Training: Learning how to prioritize

When learning how to prioritize the real trick is not to manage time, but to manage yourself.

Take a leaf out of Dr. Stephen Covey’s book, The Seven Habits of Highly Effective People. Habit three is about prioritizing and putting first things first.

This time matrix can help at work and at home:

To put it simply:

  • Spend less time in Q1
  • Say ‘No’ to Q3
  • Stop slacking off in Q4
  • Spend more time in Q2

Let’s talk about some of the pitfalls that happen when you spend too much time in Q2. In the Dining Room, Managers of all ages and experience levels make the common mistake of spending their shift putting out fires.

Let’s role-play: ‘Behind the Kitchen Door’

The atmosphere in the kitchen is hot and charged with noise and commotion and energy. Tonight everyone ordered Prime Rib and the expo is getting crushed.

Plates are stacking up and orders are dragging in the window. As Manager its your job to get these plates into the dining room as quickly as possible.

What do you do?

Your decision to grab a tray is commendable and often draws admiration from the team, but the thinking is fundamentally flawed because the task is more than a one person job.

Instead of assuming the role of an hourly employee, the Manager should rally the team to work together. The result: the window will be cleared more efficiently and the guests will enjoy their dinner without ever knowing that there was a problem on the line.

A step often missed occurs after the Manager finishes touching any affected tables in the dining room. The next step should be to ‘Circle Back’ and find out what went wrong.

* Successful managers will discipline themselves to investigate to the root cause of problems, then implement management systems to make sure the same mistake doesn’t happen again.

In this case the opening server who was supposed to prep the side station with horseradish cream sauce was late for work and opening side work wasn’t done to completion, so when the line crashed a cook had come off the line to prep and portion sauces on the fly.

When the blame game begins it will be easy to blame the employee for not finishing their sidework, but in reality it’s the Managers fault.

The Manager knew the employee was running late, but they never delegated or followed up to ensure all daily tasks were done. If a Manager Walkthru of the entire restaurant prior to service was completed the incomplete sidework would have been found.

In my experience, I have found the walk thru to be an essential step in establishing leadership by helping set your team up for success.

* Takeaway: When confronted with your next crisis think big picture first, then manage down to the smallest detail. Your guests and Your team will thank you for it.

Cheers!

Chris

 

Chris Katon is a Professional Restaurant Operator with 20+ yrs experience hiring, training and developing highly skilled service teams.

#Hospitality #Food #Wine #Travel #Tourism

A Taste of Gullah Culture

A Taste of Gullah Culture

 

“A TASTE OF GULLAH CULTURE”
BY CHRIS KATON | PHOTO BY ROB KAUFMAN

Published HILTON HEAD MONTHLY | 29 JANUARY 2014

 

World famous Lowcountry cuisine consists of everything fresh and local
In the Gullah culture, storytellers have the important function of reciting and remembering genealogy and historical information for their village.

These islanders, former slaves from the West African coastal countries of Senegal and Sierra Leone, have inhabited the Sea Islands for generations, and their unique traditions remain largely intact. Equally important to local culture are the recipes they preserved.

“Growing up Gullah means that you learn to make do with what you’ve got,” said chef David Young, owner of Roastfish & Cornbread restaurant on Hilton Head Island.
Young is a locally famous island ambassador and institution to Gullah cooking. He invited us into his kitchen to experience the flavors of the Lowcountry.

On the morning of our visit a delivery from a local farmer brings a bounty of fresh vegetables including collard greens, celery, parsnip, onions and carrots. Minutes later, the fish truck arrives. Today’s fresh catch is red fish and Young is all smiles.

“Traditional Gullah cooking is very vegetarian based, with lots of fresh vegetables, fish and shellfish Anything that’s local,” he said. “We were raised to live off the land, so we planted our vegetables and fished our waters and caught our shrimp and did the best we could with what we had.”

On the day of our visit, Young featured shrimp and grits with sides of collard greens, sweet potato cornbread and red rice that looked, smelled and tasted like a slice of heaven.

Other house favorites include heirloom tomato salad, roasted portabella mushrooms and shrimp gumbo, which includes local shrimp, diced peppers and stewed okra. Native treats include fruit cobbler, homemade meringues and sweet potato cheesecake pie.

Gullah-style grits are a staple in Young’s kitchen as a quick, easy and versatile side dish. In his recipe, Young uses four cups of water, half cup of butter, one cup of stone ground grits, half teaspoon of black pepper and half teaspoon of garlic.

The new Dye’s Gullah Fixin’s is located at 840 William Hilton Parkway in the Atrium Building on Hilton Head Island. Scott Rhodan is an outland Gullah, raised in Ridgeland. Her late father Nathaniel Scott was a skilled farmer. Her mother Earline is a master chef, perfecting recipes handed down from generation to generation. Scott-Rhodan uses those same recipies in her popular restaurant today.

“I often serve them Gullah-style with sautéed shrimp and onions, fresh tomato’s and basil,” Young said. “I also like to pair them with gumbo, bean dishes and fresh vegetables.”

Young is locally famous for his veganstyle Lowcountry red rice, which he serves with collard greens and ovenroasted fish “Slow roasting is a gentle cooking method that guarantees the fish remains moist and tender,” Young said.

He said the most versatile ingredient in his kitchen is homemade vegetable stock. He recommends simmering a hearty mixture of carrots, parsnips, leeks, onion, celery, mushroom, garlic and assorted herbs. The user-friendly stock is then added to flavor vegetarian style soups, stews, bean dishes and rice.

“My goal is to cook it real slow, so that I draw all of the flavor out of the vegetables,” he said.

Hilton Head Island native Elnora Aiken is chairperson of the 18th Annual “Taste of Gullah” to be held from noon to 4 p.m. on Saturday, Feb. 1 at the Arts Center.

Aiken’s favorite local dish is Conch Stew, with includes meat from the shellfish cooked with a ham hock and served over white rice. Some people serve the dish with a side of fresh collard greens.

“Either way you serve it, it tastes real good,” she said.

Visitors to the event should try her family recipe for Hoppin’ John, which is served with red field peas and rice. “It’s red in the package and after it’s combined with the rice some people put in a hog jowl or ham neck bone combined all in one pot,” she said.

Other local favorites to be featured are shrimp and okra gumbo, fried chicken, shrimp and grits, oysters and grits and stewed crab. “For us it’s a breakfast meal or dinner meal, depending on your mood,” she said.

Stewed crab and grits include the meat of crab, fried with bacon, then layered with gravy. “Today some people put green peppers in it, but back in the day it was only onion, salt and pepper,” she said.

We discussed the importance of oysters on local culture.

“My mother made a living out of opening oysters at the Oyster House,” Ms. Aiken said. “I remember the men would go out and pick the oysters and the ladies would be back in the oyster house opening them up, then we’d go home and make oysters and grits.”

Her mother’s recipe was fried oysters and rice with onions, bell pepper, celery and seasoning. A traditional Gullah dessert is bread pudding.

“As time passed on people used different flavors but traditionally we used peaches and sugar and real cream and butter,” she said.

Across the island, visitors and residents alike can enjoy homemade oldfashioned pound cakes including “Plucker up Lemon Delight” and “Butter Pecan — Coconut” courtesy of Dye’s Gullah Fixin’s.

“My father was a skilled farmer who was rich in something that money could not buy — the cultural heritage that was passed along from generation to generation,” said chef Dye Scott-Rhodan. “One of the skills he mastered was farming the fields My mom added perfection by preparing the dishes with recipes she got from her mother and grandmother and their mothers. That was passed to my sisters and I.”

Popular menu items include the shrimp burger, crab cakes, whole fried catfish and Lowcountry Boil of shrimp, seasoned with onion, peppers, country sausage, taters and special seasoning. A favorite dish is Grandma’s Pork Chop, served fried or soaked in whiskey sautéed onions with homemade butter sugarcane sauce.

Chef Dye Scott-Rhodan is proud of the rich tradition of the Gullah culture and is doing her best to keep the flavors of the Lowcountry alive. With recipes passed down through generations, she uses only the freshest ingredients from the land and sea.

The Moscow Mule and other craft cocktail phenomenon

The Moscow Mule and other craft cocktail phenomenon

Bluffton, SC – Spring has sprung in the south, where chef’s and restaurateurs are rolling out new beverage menu’s in anticipation of a busy summer season.

Here in the Lowcountry I’m fortunate to have upwards of 1,000 restaurants within a half hour drive of my house, where competition is fierce for attracting a regular customer base.

Is your business looking for a boost?  The growing trend in craft cocktails and culinary inspired beverage lists has guests at some of the area’s most popular restaurants coming back for more.

If you haven’t noticed, Homemade Bitters, Fresh-made Everything, Moscow Mule Parties, Ladies Night’s with complimentary Champagne and Prohibition Era Cocktail Lists are all the rage.

If you’re up for a road trip – or simply craving a good drink, check out:

  • Bluffton: Bluffton Room (ask for Bob), NEO and Pour Richard’s.
  • Hilton Head Island: Lucky Rooster, Wise Guys and Ocean Lounge
  • Savannah: Chive, Local 1110 and Circa 1875
  • Beaufort: Breakwater, Luther’s and Lowcountry Produce

Cheers! … and don’t forget to tell them Chris sent you!

Local restaurant hosts benefit for Napa earthquake relief

Bluffton, SC – They’ll be popping corks on some good juice in Bluffton tomorrow night when Hogshead Kitchen and Wine Bar hosts a farm and sea-to-table wine and food pairing dinner with Cakebread Vineyards.

The famed winery is one of the many Bay Area vintners affected when a 6.0 magnitude earthquake struck just six miles southwest of Napa California’s famed wine country on August 24, 2014.

It was the strongest earthquake to strike the Bay Area in 25 years and has caused an estimated $x in damages to the Napa community.

Executive Chef/ Owner John Pashek is locally known for creating twists on contemporary Southern cuisine. Here’s a sneak peek at his casual, yet upscale pairings menu written special for tomorrow nights event:

Reception: 2013 Sauvignon Blanc (Napa) paired with Crispy May River Oyster with Lavendar Honey, “Sugar Beet” Tuna Tartare with Bruleed Pineapple

2012 Chardonnay (Napa) paired with Grilled Lobster Tail with Orange & Chili Marmalade and Gorgonzola Beignets;

2012 Pinot Noir (Two Creeks Vineyards, Anderson Valley) paired with Crispy Pork Belly with Buttered Turnips, Greens, Roasted Pistachios and Blueberry Gastrique;

2010 Dancing Bear Ranch Cabernet Sauvignon (Howell Mountain) paired with coffee-crusted New York Strip Loin with Buttered Leeks, Truffled Mushroom Risotto and Bing Cherry Demi Glace;

2012 Zinfandel (Red Hills) Warm Fudge Brownie with Double Chocolate Ice Cream and White Chocolate-pecan Caramel.

RIP Chef Trotter

Sadly had to cross a visit to Charlie Trotter’s off my Bucket List when Chef Charlie Trotter retired last year. Never thought he would be gone so soon. RIP Chef Trotter 

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